Category: Making complaints

16

‘Family holiday’ prizes… in term time?

So, you’ve spotted an amazing competition to win a week’s family holiday – but when reading the small print, you notice the holiday can’t be taken during school holidays. If you’re lucky enough to win, you’ll need...

Complaining to the ASA 7

How to complain to the ASA

Unfortunately, in the world of comping, things don’t always run smoothly. There are dodgy promoters, dodgy compers and even dodgy prizes! With social media so widely used, complaining is easier and more effective than it used...

15

How to chase up a prize

Winning a prize in a competition or prize draw should be an exciting, magical experience. But what about when weeks go by, and there’s no contact from the promoter and still no sign of...

6

Can a closing date be changed?

Have you ever followed a link to enter a prize draw, only to discover that it’s closed early? Or entered a creative competition on the final day, then realise the closing date has been extended to...

7

CAP guidance on prize draws in social media

In the world of Facebook and Twitter, prize draws are often poorly conducted and the ‘random’ winner selection not always as it seems! Back in October I met with CAP (Committee of Advertising Practice) for a panel discussion of...

28

A meeting with CAP

Recently I was invited to attend a meeting with the Sales Promotion and Direct Response Panel at the Committee of Advertising Practice (CAP). CAP write the ‘rule books’ for advertising in the UK – The CAP Code (UK Code...

21

Do The National Lottery hate compers?

The joy of being a comper is that with a bit of effort, we can get something for nothing. And that might be why The National Lottery appear to have taken a dislike to...