Category: Making complaints

Why won't Waitrose competition entry forms submit? 97

Why won’t Waitrose competition entry forms submit?

Since 2017, Waitrose customers have had problems submitting the entry forms on their competition page. Despite completing the form correctly, entrants are likely to see the message ‘Please correct the errors and complete your...

19

‘Family holiday’ prizes… in term time?

So, you’ve spotted an amazing competition to win a week’s family holiday – but when reading the small print, you notice the holiday can’t be taken during school holidays. If you’re lucky enough to win, you’ll need...

Complaining to the ASA 22

How to complain to the ASA

In the world of comping, things don’t always run smoothly. There are dodgy promoters, dodgy compers and even dodgy prizes! With social media so widely used, complaining is easier and more effective than it...

43

How to chase up a prize

Winning a prize in a competition or prize draw should be an exciting, magical experience. But what about when weeks go by, and there’s no contact from the promoter and still no sign of...