Do promoters have to publish winners’ names?
The introduction of GDPR has seen a change in the CAP Code – and promoters can no longer share names of competition winners if they’ve not given permission.
Category: Making complaints
Why won’t Waitrose competition entry forms submit?
Since 2017, Waitrose customers have had problems submitting the entry forms on their competition page. Despite completing the form correctly, entrants are likely to see the message ‘Please correct the errors and complete your...
McCain and Highland Spring promotions: ASA complaints upheld
The Advertising Standards Authority have finally published their ruling on the McCain Great Village Raffle, concluding it wasn’t run fairly and McCain ‘exaggerated’ the chance of winning. I’ve written about the Great Village Raffle...
Less than 1% of prizes awarded in the McCain Great British Raffle
Back in February 2017, I blogged about the McCain Great British raffle. A big budget promotion with a £3 million prize fund (28,515 prizes in total). It seemed too good to be true didn’t...
‘Family holiday’ prizes… in term time?
So, you’ve spotted an amazing competition to win a week’s family holiday – but when reading the small print, you notice the holiday can’t be taken during school holidays. If you’re lucky enough to win, you’ll need...
How to complain to the ASA
Unfortunately, in the world of comping, things don’t always run smoothly. There are dodgy promoters, dodgy compers and even dodgy prizes! With social media so widely used, complaining is easier and more effective than it used...
How to chase up a prize
Winning a prize in a competition or prize draw should be an exciting, magical experience. But what about when weeks go by, and there’s no contact from the promoter and still no sign of...
CAP guidance on prize draws in social media
In the world of Facebook and Twitter, prize draws are often poorly conducted and the ‘random’ winner selection not always as it seems! Back in October I met with CAP (Committee of Advertising Practice) for a panel discussion of...
A meeting with CAP
Recently I was invited to attend a meeting with the Sales Promotion and Direct Response Panel at the Committee of Advertising Practice (CAP). CAP write the ‘rule books’ for advertising in the UK – The CAP Code (UK Code...
Do The National Lottery hate compers?
The joy of being a comper is that with a bit of effort, we can get something for nothing. And that might be why The National Lottery appear to have taken a dislike to...
