How to contact winners

2 Responses

  1. Lydia Frew says:

    The ASA don’t stick to the advice they give. I raised a complaint about a competition website where they only display the winner’s name on their website, giving them 24 hours to claim. This was stated in the T&cs. The ASA ruled that, because it was clearly stated in the T&cs that the winner had to check their website then they hadn’t broken any rules as the CAP code only required them to make it clear HOW they let winners know.

    • Di says:

      Unfortunately that’s right – as long as the entrant is aware of a short claim deadline when entering (ie. T&Cs are available at point of entry and mention this), there’s nothing wrong with it!

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