Spammers, Scammers & Fake Accounts: How to Fight Giveaway Fraud
Don’t let frauds and cheats hijack social media giveaways! These tips will help deter spammers and scammers, and keep prize promotions safe and stress-free.
Category: Making complaints
Why don’t brands announce their winners?
So many brands run exciting competitions, but fail to announce winners. Transparency is crucial for building trust and maintaining brand reputation, so why do so many promoters shy away from telling us who won?
Napolina advertise £125,000 of prizes – but only give away £500
Napolina advertised 250 prizes of a £500 Tesco gift card in their instant win promotion – so why was there only 1 winner?
How to request a winners list for a competition
How to ask a promoter for a list of competition winners – and why GDPR isn’t an acceptable reason for them to refuse!
Unregulated prize draws and competitions leading to huge debt
Research shows that nearly one in 10 people who have bought tickets on ‘raffle’ websites have ended up in debt – but why aren’t these competitions regulated?
Glitch in Pepsi Christmas instant win results in multiple £1000 winners
Multiple entrants report £1000 wins as a result of a glitch in the Pepsi Max Christmas instant win – but will the prizes be honoured?
How to complain about a competition
An extensive guide to making polite complaints about competitions, with example communications you can adapt to suit the situation.
Do promoters have to publish winners’ names?
The introduction of GDPR has seen a change in the CAP Code – and promoters can no longer share names of competition winners if they’ve not given permission.
Why won’t Waitrose competition entry forms submit?
Since 2017, Waitrose customers have had problems submitting the entry forms on their competition page. Despite completing the form correctly, entrants are likely to see the message ‘Please correct the errors and complete your...
McCain and Highland Spring promotions: ASA complaints upheld
The Advertising Standards Authority have finally published their ruling on the McCain Great Village Raffle, concluding it wasn’t run fairly and McCain ‘exaggerated’ the chance of winning. I’ve written about the Great Village Raffle...
